Management

Logout | View Home Page

Website FAQs

How do I get a domain name?

You will be prompted to order a domain through us during the site order process. You can go here to see if the domain you would like to order is available. If you follow through with this, we will handle all your domain needs for you, and notify you each year when your domain is ready to renew.

If you would prefer, you can buy your own domain through another registrar, but you will need to manage your domain yourself if you choose this option. There are many registrars available. Any of these will work: godaddy.com, bulkregister.com, register.com, or networksolutions.com. If you choose to buy your own domain, it is your responsibility to secure a domain name before you order a template site here through us.

Can you give me an email account with my domain name?

Yes. One is included with your template package, and each additional account can be purchased for $2/mo.

If you purchase your own domain name, you must first point your domain at our domain name servers to get this free email account. See our help page for instructions on setting this up. We suggest you get your free email account through us and do not purchase your email account(s) from your domain registrar. If you purchase email accounts through your domain registrar, you will forfeit the free email account through us since only one server can host your domain-based email account(s); your domain registrar, or us. See this help page for setting up your domain when you want to host your email elsewhere.

Do the templates have to be hosted by bytePages or can I select my own hosting provider?

The templates MUST be hosted by bytePages. The system was designed to provide the most up-to-date programming code provided by the byteEditor™ Content Management System. In order to maintain the integrity of the system and updated code, it is imperative that we control the source code on our hosting solution.

How much is the setup fee and what does it include?

The setup fee is $750.00, and includes the selected template with all the standard features, including the initial build of the template with the specific information provided by the client during the sign-up process. The fee also includes FREE, PERSONAL ASSISTANCE once the site is live to help you get comfortable using the Content Management System (CMS).

How will I be billed for utilizing the templates?

We will setup a recurring monthly billing cycle with your credit card until your order is cancelled by a phone call or email. The monthly fee is $20.00, and includes all the standard features.

Why are the hosting costs higher than other hosting solutions that I have researched?

Comparing our hosting fees to other hosting providers is an unfair comparison as the other hosting companies do not provide a website, but simply a place to house a site. In an effort to provide our clients with the ability to amortize the expense of creating a customized website, we have opted to include the cost of building the site into our monthly hosting fee. If we were to create a custom site which contained the same content management functionality as the templates, along with the other numerous benefits, the cost could be well over $5,000.

If you research content management system website solutions, you will realize that our up-front costs are much lower than normal and our monthly fees are extremely competitive.

Do I have to agree to a year contract in order to utilize the template solution?

Utilization of our template-based websites is on a month to month basis which can be cancelled at any time. Please review our Cancellation Policy for further details.

What should I expect to happen once I place my order?

You will immediately receive an email detailing the next steps to take. If we have questions or if you asked any questions during the order process, we will contact you, usually within the first 24 hours after you place your order. Within 3-5 business days after your site purchase, you will receive an instructional email giving you all the information you'll need to get your site up and running. Once you point your domain to our servers per those instructions, it can take up to one day before your site will show up live, depending on the performance time of your domain registrar.

Will my site have any content in it initially?

We will transfer up to four pages of your existing site content into your new site for you as part of the up-front fee. Additional page content can be transferred for a fee.

If your site is brand new, your site will begin with a couple very generic pages with minimal generic content; Home, a Sample page, and Contact Us.

See the Samples page for examples of the new, bare-bones site templates. We will work with you to stylize your template with the colors and fonts you choose, but it will be up to you to fill in these pages with content, or create new ones. Once you're done, your site will be unlike any other and completely unique to you.

Which sections of the website can be changed with the content management system?

Most all of the content of your site can be changed by you anytime from within your Content Management System. You can add or delete pages as you'd like, and keep your content constantly up-to-date. You can add an events calendar, contact forms, image gallery, in-site blog, downloadable documents page, etc. You'll find a better question would be "What can't I do with this site?" The answer - practically nothing!

EXCEPT THIS ONE THING: You will NOT have FTP access to your site. All of your editing will be done through an online Content Management System. See the CMS Help Site to get a glimpse of this editor and how it works.

Can my customers pay for my services with a credit card through my site?

Many of our clients are using Paypal cart buttons that link to an off site shopping cart at PayPal. With the byteEditor™ Content Management System, it is very easy to place each button in the proper locat ion on your site. See this page on the CMS Help Site to get an idea about that process.

It is also possible to purchase a secure certificate and add a custom shopping cart system to your template-based website, so you will be able to securely sell your products online. Contact us to give you a quote!
 

Can you help me design a logo?

Yes. Logo designs typically run between $150 and $500. The variable is how much information you can give us for a starting point and how many revisions you want us to go through.

For starters, do you have any ideas about colors or typefaces you would like to use for the logo? How about an image or artwork that you would like to see incorporated into the design? We can still start with a blank slate, of course, but we can give you a firmer price if you can provide any answers to these questions first.

When you are ready, please contact us here to get started.